FAQ


Below are answers to the most common questions about shopping with Talha Mart LLC. If you need more help, feel free to contact us.

1. What products do you sell?

We specialize in pet accessories for dogs, cats, and other animals, including everyday essentials and comfort-focused items.

2. Do you ship within the United States?

Yes, we currently ship within the United States.
Shipping details and estimated delivery times are available on our Shipping Policy page.

3. How long does shipping take?

  • Order processing: 1–3 business days

  • Estimated delivery: 5–10 business days
    Delivery times may vary due to carrier delays or high-demand periods.

4. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email.
Tracking updates may take 24–48 hours to appear.

5. What payment methods do you accept?

We accept secure online payments through trusted payment providers such as:

  • Credit / Debit Cards

  • PayPal (if available at checkout)

6. Can I change or cancel my order?

Orders can only be changed or canceled before they are shipped.
Please contact us as soon as possible after placing your order.

7. What is your return policy?

We accept returns for eligible items within 7–14 days of delivery, subject to conditions.
Please review our Return & Refund Policy for full details.

8. Do your products come with a warranty?

Yes, selected products come with a limited warranty covering manufacturing defects.
Warranty duration and terms are explained in our Warranty Policy.

9. Are your products safe for pets?

Our products are designed as pet accessories only.
Pets should always be supervised while using accessories.
Our products are not medical or veterinary items.

10. What if I receive a damaged or wrong item?

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos.
We’ll review the issue and arrange a suitable solution.

11. Do you collect my personal information?

Yes, we collect only the information necessary to process orders and improve your experience.
For details, please review our Privacy Policy and Your Privacy Choices pages.

12. How can I contact customer support?

You can contact us anytime using the details below:

Store Name: Talha Mart LLC
Business Type: Online Pet Accessories Store
Email: Business@talhamartllc.com