Return & Refund Policy

At Talha Mart LLC, we believe that trust is the foundation of every successful online store. Your satisfaction and your pet’s safety are extremely important to us. That’s why we have designed a clear, honest, and customer-friendly Return & Refund Policy—so you can shop with complete confidence.

1. Return Eligibility

We gladly accept return requests if any of the following conditions apply:

  • You received a damaged or defective product

  • You received the wrong item

  • The product is unused, in its original packaging, and in resalable condition

🕒 Return requests must be submitted within 7–14 days of delivery, unless a different return period is mentioned on the product page.

2. Non-Returnable Items

To maintain hygiene and safety standards for pets, the following items cannot be returned:

  • Used pet accessories

  • Items that are chewed, scratched, or damaged by pets

  • Products clearly marked as Final Sale or Non-Returnable

This policy helps us ensure that every customer receives clean, safe, and high-quality products.

3. How to Request a Return

Requesting a return is simple and hassle-free. Please contact us with:

  • Your Order Number

  • Clear photos of the item (if damaged or incorrect)

  • A brief reason for the return

Once your request is reviewed and approved, our support team will send you detailed return instructions.

4. Return Shipping

  • Customers are responsible for return shipping costs, unless the return is due to our mistake

  • We are not responsible for items lost or damaged during return shipping

We recommend using a trackable shipping method for your peace of mind.

5. Refunds

After we receive and inspect the returned item:

  • Approved refunds will be issued to the original payment method

  • Refund processing may take 5–10 business days, depending on your bank or payment provider

  • Shipping fees are non-refundable, unless the issue was caused by us

6. Exchanges

If you wish to exchange a product, please contact us first.
Exchanges are subject to product availability and approval.

7. Late or Missing Refunds

If you haven’t received your refund yet, please:

  1. Recheck your bank account

  2. Contact your payment provider

  3. If the issue continues, feel free to contact us—we’re here to help

8. Pet Use Disclaimer

All products sold by Talha Mart LLC are pet accessories only.

  • Always supervise your pet while using any accessory

  • Talha Mart LLC is not responsible for injury or damage caused by improper use

Your pet’s safety is our shared responsibility.

9. Policy Updates

Talha Mart LLC reserves the right to update or modify this Return & Refund Policy at any time.
Any changes will take effect immediately once posted on our website.

10. Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Store Name: Talha Mart LLC
Business Type: Online Pet Accessories Store
Email: Business@talhamartllc.com

We’re always happy to assist you 🐾

Return and exchange title

Please read these Return and exchange of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Return and exchange of Service. If you do not agree to all the Return and exchange and conditions of this agreement, then you may not access the website or use any services. If these Return and exchange of Service are considered an offer, acceptance is expressly limited to these Return and exchange of Service.

Please read these Return and exchange of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Return and exchange of Service. If you do not agree to all the Return and exchange and conditions of this agreement, then you may not access the website or use any services. If these Return and exchange of Service are considered an offer, acceptance is expressly limited to these Return and exchange of Service.

Return and exchange title

Please read these Return and exchange of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Return and exchange of Service. If you do not agree to all the Return and exchange and conditions of this agreement, then you may not access the website or use any services. If these Return and exchange of Service are considered an offer, acceptance is expressly limited to these Return and exchange of Service.

Please read these Return and exchange of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Return and exchange of Service. If you do not agree to all the Return and exchange and conditions of this agreement, then you may not access the website or use any services. If these Return and exchange of Service are considered an offer, acceptance is expressly limited to these Return and exchange of Service.